Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior

Announcements

The Journal of Consumer Satisfaction/Dissatisfaction and Complaining Behavior will be holding its bi-annual conference June 23 – June 27, 2008 in Las Vegas, Nevada!

 

Please click here for the conference agenda!

 

We look forward to seeing you in Las Vegas!

The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior's primary objective is to publish cutting-edge research related to the concept of satisfaction, as well as those constructs which serve as antecedents and/or outcomes of satisfying experiences. The journal seeks to promote theory development in these areas via reporting quantitative and/or qualitative inquiries, as well as conceptual studies within the B2C or B2B environments. Established in 1986, the Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior has been the recognized leader in its field.

FEIN: 87-0458230
ISSN: 0899-8620
Frequency: Annually
Current Volume:20 (2007)
Next Volume: 21 (2008)

Articles in the Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior are peer reviewed by an experienced and respected editorial review board, to ensure thought-provoking and leading-edge articles.

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