Forthcoming Articles
Journal Statistics and Peer Review Process
History of Journal
Professor Keith Hunt's Legacy
The 2010 JCSD&CB bi-enniel conference will be held in June 15, 2010 -- June 18, 2010 in Chicago, Illinois! Please click here for the call for papers, and the registration form!
The deadline for submissions of paper or abstracts is April 5, 2010. We look forward to seeing you in Chicago next summer!
The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior's primary objective is to publish cutting-edge research related to the concept of satisfaction, as well as those constructs which serve as antecedents and/or outcomes of satisfying experiences. The journal seeks to promote theory development in these areas via reporting quantitative and/or qualitative inquiries, as well as conceptual studies within the B2C or B2B environments. Established in 1986, the Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior has been the recognized leader in its field.
| FEIN: 87-0458230 |
| ISSN: 0899-8620 |
| Frequency: Annually |
| Current Volume:21 (2008) |
| Next Volume: 22 (2009) |
Articles in the Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior are peer reviewed by an experienced and respected editorial review board, to ensure thought-provoking and leading-edge articles.
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